FIELD SERVICE MANAGEMENT SOFTWARE FOR THE BROADBAND INDUSTRY

Broadband technicians and distributors keep our online lives moving, but maintaining those services calls for sophisticated broadband workforce management solutions. Fortunately, PenguinData's broadband field service management tools can do just that. Our web-based project management software for broadband field service providers can deliver a variety of benefits for an efficient, profitable operation.



MOBILITY & CONNECTIVITY ARE THE CORNERSTONES OF YOUR BUSINESS; EFFECTIVELY MANAGE THE MANY DETAILS IN DIGITAL INFRASTRUCTURE AND SMART HARDWARE & SOFTWARE MANAGEMENT WITH PENGUINDATA’S SUPERIOR PLATFORM



WORKFORCE MANAGEMENT
IN THE CLOUD

Automate your daily flow away from manual processes. Enhance efficiency, & productivity and gain higher profitability.

INTEGRATE A
TURNKEY SOLUTION

PenguinData has integrated with internal data systems, resulting in multiple application program interfaces (API’s). Examples include Billing Systems, Ticketing Systems, Active Directory, and more.

USER INTERFACE IS
FRIENDLY & CUSTOMIZABLE

User friendliness has always been at the heart of our developmental foundation. From Executive level to mobile technicians, PenguinData is intuitive software that anyone can operate.

NEVER OBSOLETE
 

We never stand still. PenguinData continually evolves to bring you the most current and powerful solution available.






Bringing together all of the core departments through their day-to-day activity brings greater communication between the departments.


WHAT DOES YOUR BUSINESS NEED?
PICK & CHOOSE FROM THE G3 EMPEROR SUITE OF MODULES



Automation of this communication results in new efficiencies that lead to proactive accountability.


Penguindata Cloud



broadband underground


Broadband Workforce Management Software

Our broadband field service management system includes a variety of tools and features designed to support your operations. With modules you can customize to the needs of your organization, you can enjoy robust features for:

With the help of our broadband field service management tools, you can employ high visibility for a more communicative team and fast results when you need them. The user-friendly interface is cloud-based, so users can access it from any device for on-site use. This broadband field service management software can assist with inventory, broadband technician workforce management and work order management software. The customized program can meet the unique needs of your operation in one convenient platform.

Our broadband workforce management platform features 100% mobile interface for exceptional visibility across all device types. Dispatchers can use an interactive map to view job and technician locations in real-time with integrated GPS to know exactly where employees are located. Dispatchers are also able to view job codes entered in by technicians, review quality assurance images and check in on jobs nearing the end of their time frame. Features like these come from modules that fit the needs of your organization.

The Benefits of a Cutting-Edge Broadband Field Service Management Platform

PenguinData's broadband workforce management system delivers some wide-reaching benefits to broadband operations:


  • A flexible, user-friendly interface: PenguinData can integrate smoothly into your workflow with an interface that's easy to access and use.

  • An integrated, turnkey solution: With a variety of Application Programming Interfaces (APIs) and compatibility with various internal data systems, this program makes implementation simple.

  • Tools for efficiency: PenguinData's broadband workforce management solution includes several tools to help you boost efficiency, like automated time and attendance tracking, real-time financial reporting and employee data management.

  • Regular updates: At PenguinData, we believe in continuously improving. We implement regular updates, always striving to make sure the broadband contractor management software is secure as it evolves.

  • Module-based functionality: No two organizations are the same. That's why our module-based platform makes it easy to use the services you need. We even have a variety of add-on services, such as paycheck management and consulting, to make your broadband contractor field service management even more well-rounded.

Working With PenguinData

We built PenguinData with insights from professionals in the broadband industry, so it solves some of the most pressing issues in broadband contractor workforce management. With the help of a centralized platform, broadband field service management is simpler than ever. Your operations don't slow down, and neither do ours — we've been continuously improving ever since we opened our doors in 2006, serving broadband providers across the country.

Reach out to a representative today to learn more about our broadband field service management software and how PenguinData can help you create a more profitable organization.




CONNECT TO ALL DATA POINTS FROM EVERY MODULE WITHIN PENGUIN DATA


INTEGRATION WITHIN THE PENGUIN DATA APPLICATION

  • Reports
  • Dashboards
  • Analytic Views
  • Ad hoc query
  • OLAP & in-memory analysis

Connecting the Modules

COST-SAVING BENEFITS

Corporate Dashboard delivers state-of-the-art reporting & analytics, without the time and expense of building an additional application, allowing PenguinData to bring this service to our clients at a fraction of the cost of traditional vendors.





PENGUINDATA IS A ROBUST, CUTTING-EDGE MANAGEMENT TOOL THAT NEVER STOPS DEVELOPING NEW & INNOVATIVE WAYS TO TAKE YOUR BUSINESS TO THE NEXT LEVEL

AUTOMATE TIME & ATTENDANCE
AUTOMATE TIME & ATTENDANCE

Create work-from-home programs with complete visibility, resulting in 20% more production time per day, per mobile field technician.

CENTRAL DATA HUB
CENTRAL DATA HUB

Acts as the connector for all other modules, seamlessly updating all data in real-time, never losing track of action items that need to be addressed (through Alert Dashboard), with full import/export and parsing capabilities, resulting in full automation.

EMPLOYEE/TECH DATA MANAGEMENT
EMPLOYEE/TECH DATA MANAGEMENT

Flawlessly track all data for each person at your company, including background checks, reviews, certification levels, status, mileage reimbursements and so much more. Creating the most efficient paperless data management system for every person at your company.

AUTOMATE TIME & ATTENDANCE
REAL TIME FINANCIALS

Instantly view top grossing techs, weekly truck revenue and other real-time financial reporting. Give your team the ability to analyze these meaningful indicators of performance so you can be more proactive than reactive, thus driving positive results through behavior change accountability.




LEARN MORE

PenguinData’s Emperor Suite of Modules provides a full-featured Workforce Management System, giving you the ability to automate and standardize your business data.


Case Studies >


SEE MORE

Watch any of our on-demand webinars to see PenguinData in action.


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REQUEST A DEMO

Sign up to see a Live Demonstration about how PenguinData can solve complex problems specific to your industry.


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