TELECOM FIELD SERVICE MANAGEMENT SOFTWARE

Telecom field service is an integral part of keeping our modern amenities working, but it involves a lot of moving parts. With our telecom field service management system, PenguinData offers comprehensive solutions that improve communication, visibility, efficiency and many other aspects of operations management in the telecom industry. Our telecom workforce management platform is uniquely configured to the needs of your operation with a variety of modules and add-on services available through a modern, easy-to-use interface.



MOBILITY & CONNECTIVITY ARE THE CORNERSTONES OF YOUR BUSINESS; EFFECTIVELY MANAGE THE MANY DETAILS IN DIGITAL INFRASTRUCTURE AND SMART HARDWARE & SOFTWARE MANAGEMENT WITH PENGUINDATA’S SUPERIOR PLATFORM



WORKFORCE MANAGEMENT
IN THE CLOUD

Automate your daily flow away from manual processes. Enhance efficiency, & productivity and gain higher profitability.

INTEGRATE A
TURNKEY SOLUTION

PenguinData has integrated with internal data systems, resulting in multiple application program interfaces (API’s). Examples include Billing Systems, Ticketing Systems, Active Directory, and more.

USER INTERFACE IS
FRIENDLY & CUSTOMIZABLE

User friendliness has always been at the heart of our developmental foundation. From Executive level to mobile technicians, PenguinData is intuitive software that anyone can operate.

NEVER OBSOLETE
 

We never stand still. PenguinData continually evolves to bring you the most current and powerful solution available.






Bringing together all of the core departments through their day-to-day activity brings greater communication between the departments.


WHAT DOES YOUR BUSINESS NEED?
PICK & CHOOSE FROM THE G3 EMPEROR SUITE OF MODULES



Automation of this communication results in new efficiencies that lead to proactive accountability.


Penguindata Cloud



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PenguinData's Telecom Field Service Management Solution

PenguinData's telecom workforce management tool is a powerful asset to any telecommunications field service operation. This versatile piece of software offers tools for:

High visibility in our telecom project management software brings the different players on your team together, improving day-to-day operations. When it comes to accessing these tools, you'll find a user-friendly interface that's cloud-based, providing easy access from any mobile device for simple on-site use. Whether you're working on a new telecom construction project or looking for inventory management software, our customized program is an excellent addition to any telecom workforce management solution. One notable feature of this telecom workforce dispatch software is its state-of-the-art Virtual Whiteboards, which provide superior visibility. They'll show dispatchers real-time job and technician locations via integrated GPS on an interactive map, enabling easy, effective communication. Dispatchers can view job codes entered by technicians, browse quality assurance photos and review jobs that are at risk of running over their time frame. Organizations can customize their PenguinData telecom field service management platform with a variety of mix-and-match modules.

The Benefits of Cutting-Edge Telecom Workforce Management Software

When working with PenguinData's telecom site management software, you'll notice a wide range of benefits:


  • Turnkey Solutions: Our program is compatible with various internal data systems and many Application Programming Interfaces (APIs) for easy-to-implement solutions.

  • User-friendly interface: An easy-to-use interface makes PenguinData accessible and a natural part of the workflow.

  • Consistent Updates: Here at PenguinData, we believe in consistent growth. We deliver regular updates to our telecom contractor field service management platform.

  • Efficiency-Boosting Tools: Automate your time and attendance tracking, make employee data management simple and access your financials quickly and easily for greater productivity. For instance, you can keep employee data, like background checks, certifications and mileage reimbursements in one place and collect real-time data on your top-grossing technicians and weekly truck revenue.

  • Module-based Functionality: Mix and match modules to pick the right solution for your business. Add on services like consulting and paycheck management to get the most out of your telecommunication workforce management system.

The PenguinData Advantage

PenguinData's telecom workforce management system was built with the help of telecom industry insiders, providing 24/7 support and a centralized platform for these constantly moving businesses. We've been in business since 2006, and we are always improving as we deliver profitability and efficiency to telecom organizations across the country.

To learn more about our telecom workforce management software, reach out to our team today!




CONNECT TO ALL DATA POINTS FROM EVERY MODULE WITHIN PENGUIN DATA


INTEGRATION WITHIN THE PENGUIN DATA APPLICATION

  • Reports
  • Dashboards
  • Analytic Views
  • Ad hoc query
  • OLAP & in-memory analysis

Connecting the Modules

COST-SAVING BENEFITS

Corporate Dashboard delivers state-of-the-art reporting & analytics, without the time and expense of building an additional application, allowing PenguinData to bring this service to our clients at a fraction of the cost of traditional vendors.





PENGUINDATA IS A ROBUST, CUTTING-EDGE MANAGEMENT TOOL THAT NEVER STOPS DEVELOPING NEW & INNOVATIVE WAYS TO TAKE YOUR BUSINESS TO THE NEXT LEVEL

AUTOMATE TIME & ATTENDANCE
AUTOMATE TIME & ATTENDANCE

Create work-from-home programs with complete visibility, resulting in 20% more production time per day, per mobile field technician.

CENTRAL DATA HUB
CENTRAL DATA HUB

Acts as the connector for all other modules, seamlessly updating all data in real-time, never losing track of action items that need to be addressed (through Alert Dashboard), with full import/export and parsing capabilities, resulting in full automation.

EMPLOYEE/TECH DATA MANAGEMENT
EMPLOYEE/TECH DATA MANAGEMENT

Flawlessly track all data for each person at your company, including background checks, reviews, certification levels, status, mileage reimbursements and so much more. Creating the most efficient paperless data management system for every person at your company.

AUTOMATE TIME & ATTENDANCE
REAL TIME FINANCIALS

Instantly view top grossing techs, weekly truck revenue and other real-time financial reporting. Give your team the ability to analyze these meaningful indicators of performance so you can be more proactive than reactive, thus driving positive results through behavior change accountability.




LEARN MORE

PenguinData’s Emperor Suite of Modules provides a full-featured Workforce Management System, giving you the ability to automate and standardize your business data.


Case Studies >


SEE MORE

Watch any of our on-demand webinars to see PenguinData in action.


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REQUEST A DEMO

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