VENDOR PORTAL
Increase the efficiency of your workforce! Personnel have the ability to be proactive in keeping track of their performance in the field and on the time clock. Features include scheduling, payroll, time sheets, and status changes. Want to help your employees reach their full potential? Get visibility into their day-to-day performance, identify areas for growth and help them develop their strengths in the field. With in-depth data on time at work, you can accurately and seamlessly keep track of payroll, work shifts and other key considerations.
EMPLOYEE SERVICE CENTER
Increase the efficiency of your workforce! Personnel have the ability to be proactive in keeping track of their performance in the field and on the time clock. Features include scheduling, payroll, time sheets, and status changes. Want to help your employees reach their full potential? Get visibility into their day-to-day performance, identify areas for growth and help them develop their strengths in the field. With in-depth data on time at work, you can accurately and seamlessly keep track of payroll, work shifts and other key considerations.
QUALITY ASSURANCE & SAFETY
Setting quality assurance standards for contractors and mobile workforces is made easy with PenguinData’s Quality Assurance module. Get instant quality assurance feedback on performance issues, trends and conduct random job sampling to ensure your services meet specific requirements. With our quality assurance and safety module, you can ensure your operations meet the highest quality standards for your industry reliably and smoothly.
FLEET ASSET TRACKING
Your fleet and equipment fixed assets are the lifeblood of your business. Asset tracking systems help you keep tabs on your inventory, from fixed assets like the vehicles that make up your fleet to meters, tools and other equipment. You can get a comprehensive view of your fleet across widespread locations with one convenient technology.
CUSTOMER ESCALATION MANAGEMENT
Don't let prolonged response times to escalations and damages ruin your reputation or your bottom line. Track the progress of all escalations and damages in one location while assigning a tracking number and urgency level to each to ensure swift resolution. When you're dealing with critical customer concerns, ensure you're monitoring each issue and providing the appropriate response for each one.
PAYCHECK SERVICES
Our PayChecks staff has over 60 years of combined payroll preparation experience. We strive to provide the most accurate and complete service for our Clients. In addition, our staff has in depth knowledge into your industry, so we understand your business and your employees.
With PayChecks you will get the typical payroll features like:
- Direct Deposit (for employees and contractors)
- Payment of all payroll taxes, child support, and garnishments
- Complete New Hire Reporting
- Preparation of all Quarterly and Year End returns like 940s, 941s, State U/C, W2s, etc.
- PTO Tracking
- Health Insurance (section 125)
- 401(K) Contributions and Reporting
Plus, we provide some unique features
HUMAN RESOURCES
PenguinData offers a full, comprehensive Human Resources Information Management System (HRIMS) designed to allow companies to manage all their Human Capital over the Internet. With PenguinData HRIMS, Applicant Tracking, Employee On-boarding, HR, benefits, payroll, time & attendance, PTO, workforce management, and reporting, tasks that used to take hours and days can be done in minutes or seconds. PenguinData’s online web services can provide a direct, two-way connection with our approved payroll providers, giving clients seamless integration between the HRIMS, applicant tracking, employee on-boarding, time clock, time sheet, and benefits functions and their payroll.
WORKFORCE MANAGEMENT
Managing a workforce with all of its extensive requirements is a unique challenge. We effectively address the issues to help you effectively manage personnel for any mobile service industry segment. From work order entry, to invoicing and payroll, we have it covered.
PROJECT MANAGEMENT
Any large-scale construction project can quickly become derailed by failing to manage labor and material costs. Our web-based construction project management solution features tools to assign projects, track equipment, materials, labor hours and much more. Add this module to your customized software for workforce management and stay ahead of construction industrial requirements.
INVENTORY MANAGEMENT
Keep accurate inventory for tools, parts & equipment in your warehouse. Lost inventory and back charges are problems of the past. Superior accountability for every job results in measurable savings. With the addition of an inventory management module, you can ensure efficient resource use, accurate inventory tracking and hassle-free usage for parts and tools.
FIELD SERVICE DISPATCH
Command your call center and easily manage from one location. Streamline your operations and improve customer service with technician routing and job tracking. The Virtual Whiteboard integrates GPS & Google Maps to help you get technicians to the right work sites as quickly as possible. Maintain optimal field service response times with all the data you need through our field service dispatch module.
DROP BURY MANAGEMENT
MDU/Construction Bury Management provides a detailed tracking of all bury jobs from locates to completion. From the start of the process to the end, you can track progress, equipment use and other critical data with the power of our web-based workforce management software.
