PenguinData Workforce Module
Field Service
Dispatch Software
We let you command your dispatch operations and call centers from one location.
![single source of truth](/assets-pd/images/homepage/ssot-icon.webp)
Can I truly track an entire workforce in the Field Service Dispatch Software module?
Yes. Our Virtual Whiteboard provides your users with one central location with which to manage routes and track technicians. Everything updates to the cloud in real-time, ensuring your entire team is making decisions using the same information.
Is this module included in the bi-directional flow of data?
Yes. You'll have a complete view of every employee. Track a single job from its creation in the virtual whiteboard all the way to its completion inside our payroll software.
What about resource management?
You can route and reroute technicians, access resources for closing jobs out, send billing codes to payroll and generate invoices. You'll have complete visibility of every aspect of your jobs.
Streamline
Labor Management
The powerful Field Service Dispatch Module lets you optimize your workforce and increase field service performance.
Get a Demo NowThe Advantages of PenguinData's Field Service Management
PenguinData is the new way of creating software that empowers you to reduce administrative overhead and focus on business growth; make doing business easy.
Better Customer Service
You can use our field service dispatch software to more accurately estimate arrival times and offer smaller windows for work orders. The software guides you through routing so you can plan the most efficient routes and reduce fuel usage.
![field service management](/assets-pd/images/workforce-management/variety/industries-overview-framed.jpg)
![field service dispatch app](/assets-pd/images/cta/telecom_worker_3.webp)
Improved Technician Performance
Providing technicians with effective routes they can depend on will let them dedicate their focus to their actions and the road. Improve their efficiency with our state-of-the-art virtual whiteboard, complete with GPS and Google Maps integration. Your dispatchers, managers, and supervisors can track every field service technician and job.
Truly interconnected for a more swift and comfortable workflow experience.
PenguinData's modular approach to ERP tools brings your workflows to life.
Our software is refined and built to boost your workflow experience with cutting edge technologies.
Control everything
Accurately estimate arrival times and offer smaller windows for work orders. Plan the most efficient routes and reduce fuel usage. Reduce time spent with all administrative mapping tasks and free yourself to focus on growing your business.
Work from anywhere
Quickly scale business operations from any location. Integrate all your core business processes and swiftly respond to market demands. Maintain seamless communication across geographically dispersed teams.
Premium features
Revolutionize your field operations. Our software ensures your team is always in the right place at the right time. Whether you're managing a small team or a large fleet, our premium field dispatch software provides the tools you need to optimize performance.
![field service dispatch software](/assets-pd/images/workforce-management/overview/penguin-mobile-test-photo.webp)