v Enterprise Workforce Management (WFM) Software | PenguinData

CLOUD-BASED WORKFORCE MANAGEMENT SOFTWARE

The PenguinData Emperor Suite of workforce management Modules protect your business and power your productivity and profitability. Our full-featured enterprise workforce management system is designed for the needs of any field service industry, from construction project management and fleet/equipment inventory asset tracking, to field service dispatch and remote employee management. We offer a full-featured Workforce Management System, for your entire Enterprise, giving you the ability to automate and standardize valuable business data, close the gaps in your operations, and work more efficiently.


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Our WFM Management Software Features


At PenguinData, we offer optimized cloud workforce management software for your operational requirements. We provide a wide range of features to streamline your business workflow and optimize data management across your organization. As a WFM software company, we've built our workforce management system software to optimize your field-specific requirements. We understand the demands of the field service industry, and we prioritize creating a web-based workforce management software that fits your unique needs.


Spreadsheets

REPLACE SPREADSHEETS WITH REAL-TIME DATABASE MODULES

Reduce administrative hours & improve accuracy. Enter data once and modules are updated.


With real-time database modules, you can optimize processing efficiency without the need to update manually. You can also minimize human error, ensuring higher data integrity for your operations. Save time and reduce manual processes with a workforce management software solution that does the heavy lifting for you.


Data Online Icon

WEB BASED SAAS

Data online, real-time. Seamlessly manage data from multiple locations.

Our web-based SaaS capabilities give you complete visibility into your data from anywhere. Track data movement, facilitate seamless data sharing between department and business sectors and maintain data integrity throughout processing.


Real-Time Tracking

REAL TIME TRACKING

Track all aspects, from fleet & equipment to work orders, invoices & payroll. Built-in alerts put action items front & center.


Real-time tracking capabilities let you stay ahead of management for your equipment and ensure payroll is up to date. With our web-based workforce management software, you'll know where your fleet is at all times. You can also manage employee payments and payroll distribution from anywhere to ensure consistently on-time, accurate payments.


Reporting

ON DEMAND REPORTING

Crunch the data. Reporting capabilities help you see what is happening in real-time so you can act swiftly.

Whatever information you're looking for, our powerful software can pull the analytics and reporting you need to manage your operations and workforce more effectively. Identify key trends and craft a strategy for increasing productivity and success with our system.




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WHAT DOES YOUR BUSINESS NEED?
PICK & CHOOSE FROM THE G3 EMPEROR SUITE OF MODULES

MOBILE WORKFORCE MANAGEMENT
MOBILE WORKFORCE MANAGEMENT
MOBILE WORKFORCE MANAGEMENT
MOBILE WORKFORCE MANAGEMENT
MOBILE WORKFORCE MANAGEMENT
MOBILE WORKFORCE MANAGEMENT
MOBILE WORKFORCE MANAGEMENT
MOBILE WORKFORCE MANAGEMENT
MOBILE WORKFORCE MANAGEMENT
MOBILE WORKFORCE MANAGEMENT

The ability to have 100% real-time view of all aspects in the field, as they happen, while being paperless, is truly one of the great advantages your company will experience once you integrate. All key functions can be performed in the field across PenguinData’s integrated platform of modules.

The Workforce Module is the base module for enterprise management. All other modules roll up to this powerful tool.

Managing a workforce with all of its extensive requirements is a unique challenge. We effectively address the issues to help you effectively manage personnel for any mobile service industry segment. From work order entry, to invoicing and payroll, we have it covered.


  • Invoicing
  • Time & Attendance alongside Technician Production Pay
  • Lost tools coming out of other locations
  • Lost equipment coming out of the warehouse
  • Real-time financials
  • FMR Reports
  • Payment methodology - Paysheets, visible to employees
  • ADHOC Reporting & internal reporting
  • Subcontractor roll-up groups
  • Account Reconciliation

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MOBILE WORKFORCE MANAGEMENT MODULE - - >


Construction Project Management

Any large-scale construction project can quickly become derailed by failing to manage labor and material costs. Our web-based construction project management solution features tools to assign projects, track equipment, materials, labor hours and much more. Add this module to your customized software for workforce management and stay ahead of construction industrial requirements.


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CONSTRUCTION PROJECT MANAGEMENT MODULE - - >
Field Service Dispatch

Command your call center and easily manage from one location. Streamline your operations and improve customer service with technician routing and job tracking. The Virtual Whiteboard integrates GPS & Google Maps to help you get technicians to the right work sites as quickly as possible. Maintain optimal field service response times with all the data you need through our field service dispatch module.


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FIELD SERVICE DISPATCH MODULE - - >
Inventory Management

Keep accurate inventory for tools, parts & equipment in your warehouse. Lost inventory and back charges are problems of the past. Superior accountability for every job results in measurable savings. With the addition of an inventory management module, you can ensure efficient resource use, accurate inventory tracking and hassle-free usage for parts and tools.


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INVENTORY MANAGEMENT MODULE - - >
Fleet asset

Your fleet and equipment fixed assets are the lifeblood of your business. Asset tracking systems help you keep tabs on your inventory, from fixed assets like the vehicles that make up your fleet to meters, tools and other equipment. You can get a comprehensive view of your fleet across widespread locations with one convenient technology.



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FLEET/ASSET TRACKING MODULE - - >
Quality Assurance and Safety

Setting quality assurance standards for contractors and mobile workforces is made easy with PenguinData’s Quality Assurance module. Get instant quality assurance feedback on performance issues, trends and conduct random job sampling to ensure your services meet specific requirements. With our quality assurance and safety module, you can ensure your operations meet the highest quality standards for your industry reliably and smoothly.


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QUALITY ASSURANCE & SAFETY MODULE - - >
MDU Construction Bury Management

MDU/Construction Bury Management provides a detailed tracking of all bury jobs from locates to completion. From the start of the process to the end, you can track progress, equipment use and other critical data with the power of our web-based workforce management software.





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MDU CONSTRUCTION BURY MANAGEMENT MODULE - - >
Customer Escalation Management

Don't let prolonged response times to escalations and damages ruin your reputation or your bottom line. Track the progress of all escalations and damages in one location while assigning a tracking number and urgency level to each to ensure swift resolution. When you're dealing with critical customer concerns, ensure you're monitoring each issue and providing the appropriate response for each one.






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CUSTOMER ESCALATION MANAGEMENT MODULE - - >
Employee/Contractor Portal

Increase the efficiency of your workforce! Personnel have the ability to be proactive in keeping track of their performance in the field and on the time clock. Features include scheduling, payroll, time sheets, and status changes.

Want to help your employees reach their full potential? Get visibility into their day-to-day performance, identify areas for growth and help them develop their strengths in the field. With in-depth data on time at work, you can accurately and seamlessly keep track of payroll, work shifts and other key considerations.


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EMPLOYEE/CONTRACTOR PORTAL - - >

Go as paperless as you want to. All key functions can be performed in the field across PenguinData’s integrated platform of modules. PenguinData Workforce Management is a Software-as-a-Service (SaaS) that manages all of your segmented data as a Tier II Enterprise Resource Planning (ERP) integrated platform, allowing management the ability to see every aspect of their daily data flow in real-time, throughout every department and office in the company.

Employee/Contractor Portal Screenshot

With the Store Forward App, technicians enter information into their mobile device. If cell service is unavailable, they can continue to input information.

Employee/Contractor Portal Screenshot

Work order information, photographs, equipment data, and any other information can be entered while device remains out of service. All information is saved in the Store Forward App.

Employee/Contractor Portal Screenshot

When cell service is available again, the Store Forward App automatically uploads all saved data and enters it into the PenguinData system.

Employee/Contractor Portal Screenshot

All information is propagated throughout the appropriate modules in the PenguinData system.




Choose Innovative SaaS Workforce Management Software


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At PenguinData, our goal is to boost clients' productivity and profitability. Our intuitive, customizable software delivers the trusted services you need to manage your requirements and streamline your operations. When you partner with us, you can gain extensive capabilities through one easy-to-use platform. Empower your entire organization with seamless data integration and management, fleet tracking and optimized employee management.