National OnDemand logo

National OnDemand, Inc. is a company dedicated to providing OnDemand services Nationally, Anytime, Anywhere! Through the completion of multiple mergers, acquisitions and organic growth the company is continuing to grow rapidly across the country. There are 6 primary divisions of the company: Fiber Services, Construction Services, Structured Cabling Services, Home Services, Business Services, and Emergency Services. The various divisions of the company allow National OnDemand to provide full turnkey solutions to all customers.

Organization and Peace of Mind!

Renee Thomas – Senior Vice President, National OnDemand Inc.

Being in the telecom industry for over 20 years now, I have worked with several software options, including having to use several software types at once just to keep up. I was introduced to PenguinData about 10 years ago and it changed my life! And the life of our employees! With so many facets of our organization and tracking needs, PenguinData really shows their true knowledge and expertise of the telecom industry.

We are able to utilize this software for all aspects of our operations.

Our employees and contractors benefit from being able to access real time data, to include job/project completion, pay and quality control reporting. They have the tool, literally in their hands, every day to view this information and have the confidence that their pay is accurate and timely.

We use PenguinData for all tracking of assets and vehicles. Our management team is able to enter and see real time, up to date reporting for our fleet, including all maintenance records. In addition, all inspections of our fleet including pictures allows us to see this real time, companywide. Our assets are also tracked in PenguinData, we are able to report current status and all previous records of all assets.

There are so many convenient features, the list goes on and on. The reporting aspect alone, is a tremendous need for our operations to keep things functioning properly. Along with automated email reports and alerts/reminders to assist our leaders in organization.

PenguinData has full grasp of what goes on in the field day to day and offers a huge array of daily jobs/projects options, including dispatch, real time completion updates, job site observations and so much more.

We have a true partnership with PenguinData, their whole team is amazing and supportive. They conduct regular webinars to keep us informed. They supply training for management, or any user groups we ask them to assist with. Just great people!

This software literally handles dispatch, warehouse, assets, tools, QC’s, MDU work, drop work, construction projects, audits, human resources, payroll, invoicing and accounting. There is nothing on the market like it and saves our company money year over year.